Call Center Services

Internet marketing gives a chance to acquire more and more customers through telemarketing solutions and websites. In this current digital era and customer-centric market, you need a partner bearing expertise in handling both inbound, outbound call center projects.

Outsourcing Desk is a premier provider of call center services if you run a BPO and are tired of telecommunication cost. With the call center assistance, you may streamline a lot many hurdles. The best part is that you may expect to get cheap and outstanding services.

You may outsource call center operations to ease and transform your business operations. We can also allow you to save up to 50% costs. With us, you are sure to give your business a competitive edge, increase the efficiency of the organization by using our call center virtual services.

 

If you are in the hunt for call center services, you need not look any further. We are the leading providers of services relating to telecommunication, call center, customer support and direct mailing. Being the leading service provider, we offer benefits and business advantages in the form of quality services, much lower operational cost, superior technology and infrastructure, faster TAT and operational efficiency. Each of our executives has undergone a strict training process to meet the expectations of our customers precisely.

Some features of our call center services

The important features of our call center services are given below:

  • An avenue to unify communication channel: With us, you may unify communication channels like email, fax, phone, and social media on a single and strong platform. You are sure to get the best call center assistance.
  • No maintenance and no overhead cost: Our services and solutions are built so innovatively that you need not bear any initial cost or cost of maintenance. Our solutions are cloud-based, and so you need not bear ay hardware cost.

 

  • Outstanding customer care services: we give you a platform to manage all your customer support, tech support, marketing, and sales. We will offer you excellent customer care services.
  • Flexible, hosted and scalable: The services we offer at Outsourcing Desk are all hosted, and thus you enjoy 99.999% uptime. Such solutions may also be customized as per your needs. Since services are customizable and scalable, you may expand the number of seats in your center.

Why Choose Us?

  • We are here to reinvent the very way in which the services relating to call center are delivered.
  • We offer a variety of services like lead generation, inbound and outbound, technical services, answering services and thus set a new standard or redefine quality along with operational efficiency.
  • Superior innovation, strategies, a blend of software and hardware characterize our services.

Our services are flexible, customizable, scalable and versatile. We may easily adjust to any operational size, delivering quickest response and resolution.

We have end-to-end provisioning that includes dialers, end-to-end interactive voice response, lead management department, supervisory console, and reporting.

We have integrated internet communication technology into our supercharged services to deliver a complete customer satisfaction get in touch with us now.